Please find answers to commonly asked questions below. If you still need help, don't hesitate to contact us.

Warranty and Claims

What is covered under the warranty for my bed frame?

Are there any exclusions to the warranty?

How do I provide proof of damage for warranty claims?

Returns and Cancellations

What should I do if I receive damaged goods or if an item is missing?

Can I cancel my order after placing it?

What are the conditions for returning an item?

What charges apply if I return a product for reasons other than defects?

Discount Codes and Promotions

Can I use multiple discount codes on a single order?

Delivery Information

Are delivery costs refundable?

What happens if there's an issue with delivery?